"Service was fast, and the necklace was beautiful."- Linda H.
Luxury Product Protection Plan
Unique, one-of-a-kind gift
Not sold in stores
USA: 3-8 business days
Product Protection Plan
No Thank You !!
By default we offer a 60 day replacement guarantee against defects. Extend it to 2 years from date of purchase by purchasing our Product Protection Plan.
2 year Product Protection starts from date of initial purchase.
Protection plan includes: Damaged pendant and/or chain Stone replacement or fixes Tarnished jewelry Mechanical defects (watches only) Includes one replacement/repair per item
Protection plan excludes: Lost or stolen items Batteries Normal wear and tear
Additional terms: 2 year Product Protection includes one replacement/repair per item. If your product has any covered defects during the term please contact our customer support at firstname.lastname@example.org and we will gladly repair or replace the item (at our option). The damaged or defective item will need to be returned at the customer's or owner's expense before a replacement item is shipped or a repair is made. If the covered item is no longer available we will replace the item with a similar item of equal or greater value. Lost or stolen items are not covered by the product protection plan.
This item normally ships 1-2 business days after you place your order.
Once shipped, delivery within:
• USA Standard: 3-8 Business Days
• USA Expedited: 1-3 Business Days
• Canada: 5-15 Business Days
• Europe: 7-21 Business Days
• International: 14-45 Business Days
All orders ship with Love from Florida, USA. Shipping times are estimates only and cannot be guaranteed.
Our standard shipping rates:
Orders $150 and over (not including taxes or fees) get free standard shipping!
• Standard 3-8 business days: 5.95 flat rate
• Expedited 1-3 business days: $14.95 flat rate
Orders $150 and over (not including taxes or fees) ship free!
• Up to $149.99: $14.95 flat rate
Customs fees and taxes are the responsibility of the customer.
Recently our average national delivery time in the U.S. with standard shipping is 5 business days (not including production time). As always, shipping times are best estimates only and cannot be guaranteed.
We offer Shipping Protection for a small additional fee, that will protect you against any lost or damaged items during shipping. If you decline Shipping Protection, we are not responsible for missing, lost or stolen items that have been marked as delivered by the carrier.
We offer a 60 day warranty on this product against any manufacturing defects. The warranty does not cover lost or damaged items in shipping, batteries, and normal wear and tear.
We offer a 60 day return policy on this item.
We offer free returns and exchanges. We will offer a complimentary replacement for any defective items or any items that are shipped in error. Returns must be unworn and in original saleable condition with all original product contents including message cards and gift boxes. Products received that are not in saleable condition may be rejected or may be subject to a restocking fee. Please visit the returns and exchanges page on our website to make arrangements for your return. Items returned to us without prior authorization will not be accepted.
No refunds or exchanges on items marked Final Sale. We will offer a complimentary replacement for any defective items or any items that are shipped in error. Shipping, warranty and insurance costs, and gift card purchases are non-refundable.
Please view our Refunds page for our complete refunds, returns and exchanges policy.